RECOMMENDED
         8/10
I've used Hostgator since 2003 and have been on the same server using a reseller account since 2005. Overall excellent support, great server speeds, and very few problems. I played the hosting search game for a long time until I found a host that worked for me, and I haven't had the need to switch in 7 years. While others' experiences may vary, I highly recommend their service.
RECOMMENDED
         8/10
Ive had host gator going on 2 years now. I manage all of my domains and some client domains on my hosting configuration. One of the best things about host gator, is the availability of a contact agent who is knowledgeable, helpful, and urgent when an issue arises. Many other hosts have a email support system that takes days to even get a hint at what an issue is..host gator has a chat that is always running!
NOT RECOMMENDED
         4/10
Yes, Host Gator is great and very stable
BUT.. very important, they won't even mention on their "plan comparition chart" the limit of processes you can run in background, which in the Baby plan is 20.
Let me give you an example, if you have 1 domain, and 20 email accounts using IMAP (blackberry, iphone, etc) it doesn't matter if you are using as little as 100MB of space, you will not be able to use it with more domains, because you will max out the number of procceses allowed to run.. and this sucks, this is the way Host gator limits their users, they offer unlimited space, unlimited everything, but very limited number of processes.. Beware.
RECOMMENDED
         9/10
I have used several hosting companies since 1998 and have had many colorful experiences. HostGator is the only hosting company I would recommend to friends without any hesitation. Honestly, I have had one or two small issues with the tech. support team but, in the end, both tickets were escalated and resolved in just a few hours. This is also the only host I have ever used that really does give their customers 99.9/100% up time. I am extremely happy with this company's service.
RECOMMENDED
         8/10
So far I am satisfied with their service. My site splendorhost.com is running without any problem since I have hosted on a gator server.
RECOMMENDED
         8/10
This host has very extensive support. They have live chat and they will respond to support tickets in 15 minutes at 3 AM! Never had any trouble with my site being down either. They seem to have a decent knowledge about their systems as well.
RECOMMENDED
         8/10
HostGator has been great so far (3 months). Very easy to set up, zero downtime, great value.
RECOMMENDED
         8/10
I'm with Host Gator for almost a year now. I was attracted by the fame of their support, and by their honest policy to customers. I can tell by now, that I am not disappointed, and everything said about their excellent technical support is true.
I recommend Host Gator as a reliable hosting provider.
RECOMMENDED
         9/10
I highly recommend this hosting company. Tech support is great with the live chat they provide. Great value.
RECOMMENDED
         8/10
I have 2 hosting accounts and a dedicated server with this provider. I have been using their services for about 4 years now and I can tell you they are best I have ever dealt with. Their support is easy to access, they are quick to respond to my needs and down time is virtually never happens, You can depend on and I highly recommend HostGator.
RECOMMENDED
         8/10
HostGator is an okay webhost and I would recommend it. The cPanel is somewhat easy to use and many folks like it more. The only complaints I have is the domain costs which are pretty high.
RECOMMENDED
         7/10
So, what can I say about Hostgator? Well I can begin with mentioning that they've hosted my site for about a year now and I have no complaints. Everything has been working exactly as it should and their support-team is friendly, knowledgeable and helpful. I've personally never experienced any downtime such as the one "Lovie Hobbs" describes… |